Sending Tenant Invoices

Audience: Landlords & Property Managers

Housters generates Invoices whenever rent is due, based on the Tenant’s lease terms. As you add Rent Payment Transactions, it automatically updates the Amounts Paid on the Invoices. By default, these Invoices are simply a way to track how much rent was due and how much was paid.

However, you may want to send an Invoice to a Tenant to remind them of a payment that will soon be due or is past due. If you select a Tenant, you can then choose to view the Send Invoice screen. At the top of the screen it provides a summary of the Tenant’s lease terms, rent status, the last time you sent them an Invoice, and if they have set up online rent payments or not.

Sending a one-time invoice

Where it asks what action you would like to take, you can choose “Send Invoice to Tenant” to send a one-time payment request email to them. You can input the amount you’re requesting, when the payment is/was due, payment delivery instructions, and which Invoices you would like to attach to the email as PDF attachments. You can also choose whether you want to send them a separate email inviting them to log in to Housters so that they can pay their rent online. The email message is fully customizable, and you can set up defaults on the Message Templates screen and also customize the logo at the top of the email on the Branding screen.

Setting up automated invoices

Where it asks what action you would like to take, you can choose “Enable Auto-Sent Invoices” to set up automated Invoices. You can input whether you want to send Invoices a certain number of days either before or after the rent is due. You can also choose to only send the Invoice if the payment is due (if the Tenant didn’t pay it yet.) Following the schedule of when rent payments are due, Housters will send out the Invoice emails and include a PDF attachment for the current Invoice.