Audience: Landlords & Property Managers
Expected Rent
A Tenant’s expected rent is the amount of rent they were expected to pay over all time to their Landlord or Property Manager. Housters calculates a Tenant’s expected rent by summing up the Amounts Due on all of their open and closed Rent Invoices that are due. These Invoices are generated over time, and follow the schedule laid out in the Tenant’s lease terms.
Actual Rent
A Tenant’s actual rent is the amount of rent they actually paid over all time to their Landlord or Property Manager. Housters calculates a Tenant’s actual rent by summing up the Amounts Paid on all of their open and closed Rent Invoices. This will match the amount of Rent Payment Transactions logged for the Tenant.
How does Housters know which Rent Payments Transactions should count towards the Tenant’s actual rent paid? If the Transaction is assigned to the Tenant, and the Transaction Type is set to either Rent Payment or to any other Transaction Type that is in the Income category and has “Is for Rent Payments?” set to Yes, then it will be counted.
Rent Status
A Tenant’s rent status is the amount of rent that still needs to be paid to their Landlord or Property Manager. Housters calculates a Tenant’s rent status as the difference between the Amounts Due and the Amounts Paid on all of their open Rent Invoices that are due. If the Amounts Due are more than the Amounts Paid, the Tenant has unpaid rent. If the Amounts Paid are more than the Amounts Due, the Tenant has over paid or paid ahead in rent. If an amount is paid on an Invoice that isn’t due yet, this will be considered an over payment.
My Tenant’s Rent Status is Wrong
If your Tenant’s rent status is wrong, then you can update the Tenant’s Invoices to fix it. If their expected rent due is incorrect then edit their Leases and ensure their lease terms are correct. Once you save a Lease, the Tenant’s Invoices will be regenerated according to the Lease schedule. If their actual rent paid is incorrect then add Rent Payment Transactions for each rent payment that you received. Once you save a Rent Payment Transaction, the Tenant’s Invoices will be updated to reflect the new amount paid.
If you want to see how much was due for each rent period (according to their lease terms) and how much was paid (according to the Rent Payment Transactions), check out the Rent History Report.